Question

question 5 (1 point)
during a meeting with adrianna, vanessa brings up a couple of issues that she thinks adrianna could improve upon. adrianna smiles the entire time while nodding. vanessa thinks that the constructive criticism was taken well. after the meeting, she is surprised that adrianna was upset at everything that was said to her. the mistake vanessa made was that she read adrianna’s smiling as acceptance and positivity. smiling does not always mean happiness. what principle of nonverbal communication is illustrated in this example?

nonverbal communication conveys emotional messages.

nonverbal communication is more involuntary than verbal communication.

nonverbal communication is more credible.

nonverbal communication is more ambiguous.

question 6 (1 point)
silence can be a nonverbal message.

true

false

Explanation:

For Question 5: The example shows that a single nonverbal cue (smiling) was misinterpreted, as it could mean multiple things (acceptance or discomfort), demonstrating ambiguity.
For Question 6: Silence is a recognized form of nonverbal communication that can convey emotions, agreement, or discomfort, so it is a valid nonverbal message.

Answer:

Question 5: Nonverbal communication is more ambiguous.
Question 6: True