Question

what is the first thing you should do when troubleshooting a computer problem? identify and locate the problem. investigate the problem further. seek outside help. create a checklist for the problem.

Explanation:

When troubleshooting a computer problem, the first crucial step is to know what the problem is. Identifying and locating the problem provides a starting - point for further actions like investigation, seeking help, or creating a checklist.

Answer:

Identify and locate the problem.