Question

match each part of the client service process with its purpose. some parts may be used more than once.
a. pre - service b. service c. post - service
part of the service purpose
service help your client through the scheduling and payment process and follow - up on the service by offering rebooking dates
service accomplish the actual service the client has requested such as a haircut, hair coloring, and/or chemical service
pre - service assemble materials and organize your station
pre - service meet with your client and perform an effective consultation about service expectations
post - service care for your client after the procedure has been completed
post - service clean and disinfect your implements
service opportunity to share product recommendations with the client during the initial consultation
post - service opportunity to retail home care purchases
number the following pre - service steps in the order they should occur. one has been provided for you.
review schedule.
1 wear gloves.
greet client.
clean tools.

Explanation:

Pre - service is preparation before the main service. This includes tasks like assembling materials, organizing the station, meeting the client for consultation, and reviewing the schedule. Service is the actual performance of the requested service. Post - service involves taking care of the client after the service and related tasks like cleaning implements and retailing home - care products.

Answer:

• "Help your client through the scheduling and payment process by offering rebooking dates": Pre - service
• "Accomplish the actual service the client has requested like haircut, hair coloring, and/or chemical service": Service
• "Assemble materials and organize your station": Pre - service
• "Meet with your client and perform an effective consultation about service expectations": Pre - service
• "Care for your client after the procedure has been completed": Post - service
• "Clean and disinfect your implements": Post - service
• "Opportunity to share product recommendations within initial consultation": Pre - service
• "Opportunity to retail home care purchases": Post - service
• "Review schedule": Pre - service
• "Wear gloves": Pre - service
• "Greet client": Pre - service
• "Clean tools": Pre - service